Bad Weather Policy

Bad Weather Policy

At Boyd and Co, we understand that inclement weather can impact your event plans. Our goal is to ensure that you still have a great experience, despite any unforeseen weather conditions. Below is our policy for handling bad weather situations:

Rescheduling:

- If bad weather is forecasted for the day of your event, you may reschedule your event to a new date at no additional cost.
- Rescheduling requests must be made at least 24 hours before the scheduled event start time.

- We will work with you to find an available date that suits your needs.

Partial Refund:

- If rescheduling is not an option, we offer a partial refund of 50% of the total amount paid.

- Requests for partial refunds due to bad weather must be made at least 24 hours before the scheduled event start time.

Store Credit:

- As an alternative to a refund, we can offer store credit for the full amount paid. This credit can be used towards any future bookings with Boyd and Co

- Store credits are valid for up to one year from the original event date.

How to Request:

- To request a reschedule, partial refund, or store credit due to bad weather, please contact us as soon as possible via email at ben@boydandcopartyhire.com or by phone at 0456877690.

- Include your booking details and the reason for your request in your communication.

Decision on Bad Weather:

- The decision to reschedule, refund, or issue store credit due to bad weather will be at the discretion of Boyd & Co, based on weather forecasts and safety considerations.

Non-Eligible Circumstances:

- Light rain or mild weather conditions that do not pose a safety risk will not be considered for rescheduling, refunds, or store credits.

- This policy applies only to weather-related issues. Other types of cancellations are subject to our standard cancellation policy.

We appreciate your understanding and cooperation with our bad weather policy. Our priority is to ensure your safety and satisfaction. If you have any questions or need further assistance, please do not hesitate to contact us.

Thank you for choosing Boyd and Co. We look forward to helping you create unforgettable events.